Printronix L5020 Specifications

Operator’s GuideThe Printronix L5020 Multifunction Printer

Trademark AcknowledgementsCentronics is a registered trademark of Genicom Corporation.CSA is a registered certification mark of The Canadian Standards

Chapter 4 Major Cleaning100 CAUTIONWhen wiping the SELFOC® lens, be certain not to apply excessive force to the drum surface potential sensor located

1015 TroubleshootingTroubleshootingThis chapter discusses diagnostic tests, paper jams, and system messages (status and error). DiagnosticsThe printer

Chapter 5 Paper Jams102 • Print Configuration: Prints all current configuration parameters in the printer, including print statistics (Config. Control

Paper Jam Near The Tractor1033. Reload the paper. The first fold of the paper should be facing towards the printer; otherwise, a paper jam could occur

Chapter 5 Paper Jams104 Paper Jam Near The Paper Output Section1. When paper motion stops, wait 15 seconds, then open the upper doors.2. Open the wast

Paper Jam Near The Paper Output Section105CAUTIONThe transfer charger must be in the down position to avoid scratching the drum. Failure to perform st

Chapter 5 Paper Jams106 CAUTIONTo avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position befor

Paper Jam Near The Paper Output Section1076. Turn knob C clockwise 90° to raise the scuff roller holding the paper.Legend: 1) Knob C7. Separate the fa

Chapter 5 Paper Jams108 When removing the paper from the paper input section, raise the tractor gates first, then pull out the jammed paper.Legend: 1)

Paper Jam In The Transport Input Section109Paper Jam In The Transport Input Section1. When paper motion stops, wait 15 seconds, then open the upper do

This product uses Intellifont Scalable typefaces and Intellifont technology. Intellifont is a registered trademark of Agfa Division, Miles Incorporate

Chapter 5 Paper Jams110 CAUTIONTo avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position befor

Paper Jam In The Transport Output Section111Paper Jam In The Transport Output Section1. When paper motion stops, wait 15 seconds, then open the upper

Chapter 5 Paper Jams112 Paper Jam In The Power Paper Stacker1. When paper motion stops, wait 15 seconds, then tear the paper from the output section o

Paper Jam In The Power Paper Stacker1134. Turn Knob C, clockwise to unlock it.Legend: 1) Knob C5. Pull the paper out from the paper entrance.1

Chapter 5 System Status And Error Messages114 6. Reload the paper being sure to load it correctly, with the first perforation facing the printer.Legen

Reprinting Pages After Fault Condition115If any data resides in the print buffer, it is then printed. Press ONLINE to place the printer online.Errors

Chapter 5 System Status And Error Messages116 Whether Reprint On Fault Is Enabled, Disabled, Or Confirm:After a paper jam, you may need to reload the

Reprinting Pages After Fault Condition117If the fault is cleared, and if you need to reload paper into the tractors (such as after a paper jam), the f

Chapter 5 System Status And Error Messages118 If the fault is not cleared:a. The printer beeps and briefly displays the following message:b. The print

Error Messages119Error MessagesTable 3, “Error Messages,” on page 120, lists errors by error code and shows which are operator-correctable, which requ

Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merc

Chapter 5 System Status And Error Messages120 Table 3. Error MessagesError CodeError MessageOperator CorrectableField Service RequiredReprint Required

Error Messages12120 Fuser Lamp Overheat á21 Fuser Fan Failá22 Reserved26 No Cleaning Unitá27 Reserved28 Waste Toner Fullá29 No Waste Toner Boxá2A Tone

Chapter 5 System Status And Error Messages122 45 Engine CPU Failá46 Engine CPU Failá47 Engine CPU Failá48 Controller Comm. Failá49 Controller Comm. Fa

Error Messages123TABLE NOTES:1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of printing a page, reloading t

Chapter 5 System Status And Error Messages124 The Front Cover Open error can occur if the upper doors are open or the paper output door is open. If th

125A Maintenance Log SheetsMaintenance Log SheetsThe maintenance log sheets are for your use. These may be photocopied and kept in a binder near the

Appendix A Maintenance Log Sheets126 Level A Maintenance - 15,000 Pages (User)Action Item Part #Performed ByDateClean General cleaning N/AClean Main

Level B Maintenance -150,000 Pages (User)127Level B Maintenance -150,000 Pages (User)Action Item Part #Performed ByDateClean General cleaning N/AClean

Appendix A Maintenance Log Sheets128 Level C Maintenance - 600,000 Pages (User)Action Item Part #Performed ByDateClean General cleaning N/ACleanSee N

129B Specifications SpecificationsPaper SpecificationsPaper type FanfoldPaper sizeWidth 7 to 16 inchesLength* 1 to 30 inches, in multiples of 1/6 inch

13Table of Contents1 Introduction... 17About This Manual...

Appendix B Specifications130 Specification Inch MillimeterDimensionin FigurePin hole center to folding perforation1/6, 1/4, 1/3, or 1/24.2, 6.4, 8.5,

Paper Specifications131Paper thickness .010 inch maximumPaper Weight 18-44 lb. bond (68-165g/m2), 44-125 lb. tag/label (75-204g/m2)Capacity 3000 sheet

Appendix B Specifications132 Performance CharacteristicsPrinting density 300 x 300 dpi400 x 400 dpi or 240 x 240 dpi (options)Printing speed 2.78 inch

Host Interfaces133Host InterfacesNOTE: Dataproducts parallel interface requires an optional adapter cable.Emulations Standard Centronics parallel, Dat

Appendix B Specifications134 Memory RequirementsThe L5000 series printers have 32 MB (standard) or 64 MB (optional) of RAM (Random Access Memory), and

Physical Characteristics And Environment135Physical Characteristics And Environment EnvironmentDimensions (H x W x D) 49 inch H x 30 inch W x 34 inch

Appendix B Specifications136 Sound level Operating 60 db (A-weighted ) max. Full optionsStandby state 50 dB (A-weighted)Inclination 1° max.Temperature

137IndexBButtons See Function keys, 33CCANCELfunction key, 39Caution notice, 17Charger maincleaning, 85Cleaningfuser unit cover glass, 90general, 77ma

Index138 Emulations, 24ENTERfunction key, 39Environmental specifications, 135Error messages, 114Error messages table, 119Errorsoperator-correctable, 1

Index139in transport output section, 111, 112near paper output section, 104near tractor, 102JOB IN PROCESSstatus lamp, 36KKeysfunction, 33Keys See Fun

Table of Contents14 Replacing The Developing Unit...56Replacing Developer...

Index140 PAGE EJECTfunction key, 38Pagesreprinting after fault, 115Paperloading, 28Paper jamsfanfold, 102in transport input section, 109in transport o

Index141Recommended vacuum cleaners, 68Replacement intervalsconsumables, 71user responsibility, 71Replacingdeveloper, 55developing unit, 56photorecept

Index142 UUPfunction key, 40VVacuum cleanersrecommended, 68WWaste toner bottlereplacing, 46

PRINTRONIX, INC.14600 Myford RoadP.O. Box 19559Irvine, CA 92623-9559Phone: (714) 368-2300Fax: (714) 368-2600Technical Support: (714) 368-2686PRINTRONI

Table of Contents15A Maintenance Log Sheets... 125Maintenance Log Sheets...125Lev

Table of Contents16

171 IntroductionAbout This ManualThis manual explains how to use your printer.Safety Notices And Special InformationFor your safety and to protect val

Chapter 1 About This Manual18 IMPORTANTAn important notice provides information that is vital to proper operation of the printer.NOTE: A note provides

Important Safety Precautions19Remove packaging materials carefully and save them for possible future use. If the printer is powered on without removin

Consumables InformationPrintronix® has years of experience designing printer imaging systems. For the best possible performance of your Printronix pri

Chapter 1 Components And Labels20 Components And LabelsLegend: 1) Control Panel 2) CAUTIONFigure 1: Front and Rear ViewsRear of PrinterFront of Printe

Important Safety Precautions21Legend: 1) WARNING 2) CAUTIONFigure 2: Safety Labels Behind Front Upper Doors $12$

Chapter 1 Components And Labels22 Legend: 1) Scuff Roller 2) Fuser Unit 3) Cleaning Unit 4) Main Charger 5) Toner Cartridge 6) Control Panel 7) Paper

Important Safety Precautions23Legend: 1) Power Switch 2) Diagnostic Port 3) Serial Port 4) Optional Coax/Twinax Port 5) 232/422 Toggle Switch 6) Paral

Chapter 1 About The Printer24 About The PrinterFeaturesPrinting speed is 20 pages per minute on continuous letter size and A4 size fanfold forms (long

Fonts And Forms25Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting

Chapter 1 About The Printer26

272 Initial SetupInstallation OverviewThis chapter explains how to load paper, power on the printer, use the optional power stacker, and how to use th

Chapter 2 Loading Paper28 Loading PaperDo the following steps whenever top-of-form must be reset (after clearing a paper jam, loading new paper, etc.)

294. Open the left and right tractor gates and place the paper about half-way onto the tractor pins. Do not push the paper past the tractors; a paper

L5020 Multifunction PrinterOperator’s Guide706593-001C

Chapter 2 Loading Paper30 7. Introduce a slight amount of side-to-side tension into the paper by setting the right tractor far enough to the right so

31Powering On The PrinterLegend: 1) Power Switch 2) Strain Relief 3) Door LatchFigure 5: Power SwitchCAUTIONThe printer must be connected to the prope

Chapter 2 Powering On The Printer32 5. Turn on the printer by setting the power switch to | (on). When you power on the printer, the following occurs:

33Power Paper Stacker (Option)Legend: 1) Heavy Mode/Light Mode Switch 2) Stacker CoverFigure 6: Power Paper Stacker$12$12

Chapter 2 Power Paper Stacker (Option)34 The L5020 Paper Stacker works with a specially designed basket. The stacker can stack any paper in the follow

Control Panel35Using The Control PanelControl Panel Legend: 1) Status Indicators 2) Liquid Crystal Display (LCD) 3) Paper Path Diagram 4) Function Key

Chapter 2 Using The Control Panel36 Liquid Crystal Display (LCD)The liquid crystal display (LCD) displays printer status, messages, configuration opti

Function Keys37ONLINEONLINE is lit continuously when the printer is online (when the printer is ready to print and accept data from the host). It flas

Chapter 2 Using The Control Panel38 • To place the printer offline, press ONLINE until the ONLINE status indicator blinks. The LCD displays “OFFLINE.”

Function Keys39When the JOB IN PROCESS status indicator lights steadily, pressing PAGE EJECT causes the printer to print all data in the printer. The

Software License AgreementCAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF

Chapter 2 Using The Control Panel40 • Clears the reprint buffers• Cancels a download if one is in process. See Chapter 3 in the User’s Manual.UP And D

413 Consumables ReplacementConsumable ReplacementReplacement IntervalsFor the best print quality, replace the printer consumables at the intervals spe

Chapter 3 Consumable Replacement42 Opening The Upper Doors1. Take the printer offline.2. When paper motion stops, wait 15 seconds, then open the print

Replacing The Toner Cartridge433. Rotate the toner cartridge counterclockwise until the notch is aligned with the pin in the toner hopper, and remove

Chapter 3 Consumable Replacement44 6. Remove the new toner cartridge from its package.7. With the cover tape facing up, insert the cartridge into the

Replacing The Toner Cartridge459. Rotate the cartridge clockwise as far as it will turn.Legend: 1) Toner Cartridge10. If any toner has spilled, remove

Chapter 3 Consumable Replacement46 Replacing The Waste Toner BottleWhen the “WASTE TONER FULL” message appears on the control panel, replace the waste

Replacing The Waste Toner Bottle473. Remove the cap from the outside of the waste toner bottle, and cap the toner bottle.Legend: 1) Cap 2) Waste Toner

Chapter 3 Consumable Replacement48 Replacing The Photoreceptor DrumDrum life is dependent upon media used and proper maintenance and operation of the

Replacing The Photoreceptor Drum49CAUTIONThe transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 6 an

e. You may not transmit the Software Product over a network, by telephone, or electronically using any means; or reverse engineer, decompile or disass

Chapter 3 Consumable Replacement50 CAUTIONTo avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down pos

Replacing The Photoreceptor Drum518. Loosen the three thumbscrews securing the drum plate and remove the drum plate.Legend: 1) Drum Plate 2) Thumbscre

Chapter 3 Consumable Replacement52 10. Screw the drum auxiliary rod onto the drum shaft.Legend: 1) Drum Auxiliary Rod 2) Drum Shaft21

Photoreceptor Drum Installation5311. Pull the drum out along the drum auxiliary rod. Hold the front and back ends when the drum is nearly out of the p

Chapter 3 Consumable Replacement54 CAUTIONExposing the drum to light shortens its life. Do not expose the drum to direct sunlight, and install it with

Proper Disposal Of A Drum Unit558. After installing the drum plate, visually verify good electrical contact between the copper grounding clip and the

Chapter 3 Consumable Replacement56 Replacing The Developing UnitCAUTIONDo not replace the developing unit unless you have been trained to do so. Be ca

Replacing The Developing Unit575. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the pri

Chapter 3 Consumable Replacement58 6. With your other hand, grasp the hanger and remove the developing unit from the printer.Legend: 1) Hanger7. Place

Replacing The Developing Unit59 Legend: 1) Toner Cartridge 2) Developing Unit 3) Auger 4) Toner Sensor 5) Developing Tank 6) Developing Roller 7) Tone

POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION

Chapter 3 Consumable Replacement60 Replacing DeveloperThe toner sensor is sensitive to both electrostatic discharge (ESD) and positional adjustment. D

Replacing Developer616. Remove the three screws on the developing unit cover and detach the cover.7. Put the developing unit in the plastic bag and do

Chapter 3 Consumable Replacement62 12. While rotating the new developing roller knob counterclockwise, evenly pour the entire bottle of developer powd

Replacing Developer63Install The Developing Unit1. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up.Legend:

Chapter 3 Consumable Replacement64 4. Rotate the developing roller knob counterclockwise until the unit drops into its final resting position. The dev

Replacing Developer655. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place.Legend: 1) Lever6. Close the wast

Chapter 3 Consumable Replacement66

674 Scheduled MaintenanceMaintaining Print QualityTo maintain good print quality, clean the printer according to the schedules and information listed

Chapter 4 Maintaining Print Quality68 Maintenance ToolsTo maintain the printer, you need the following tools:Recommended toner vacuum cleaner models a

Service Level Page Counts69(See the Maintenance menu in Chapter 3 of the User’s Manual.) Levels A, B, and C are your responsibility, while levels D th

Acknowledgement of Terms and ConditionsYOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDIT

Chapter 4 Maintenance Schedules70 Clearing Service Level MessagesWhen you have done a level of service, clear the page count for that service level. N

Replacement Schedule71Replacement ScheduleReplace the following items after the specified number of letter size pages (4% coverage) have printed. Appe

Chapter 4 Maintenance Schedules72 Tech Service Maintenance Level KitsThe following maintenance kits should be used after the specified letter size pag

Tech Service Maintenance Level Kits73Use Level E kit after printing 600,000 letter size pages.Item Part NumberMaintenance Kit, Level E, L5020 706806-0

Chapter 4 Maintenance Schedules74 Use Level F kit after printing 900,000 letter size pages.Item Part NumberMaintenance Kit, Level F, L5020 706812-001•

Tech Service Maintenance Level Kits75Use Level G kit after printing 1,200,000 letter size pages.Item Part NumberMaintenance Kit, Level G, L5020 706818

Chapter 4 Maintenance Schedules76 Use Level H kit after printing 2,400,000 letter size pages.Item Part NumberMaintenance Kit, Level H, L5020 706830-00

Vacuuming77General CleaningTo maintain optimum print quality, clean the printer regularly. Depending upon the density of your print jobs, the printer

Chapter 4 General Cleaning78 5. Vacuum the developing unit and toner hopper.Legend: 1) Developing Unit and Toner Hopper 2) Vacuum12

Vacuuming796. Vacuum the cleaning unit.Legend: 1) Cleaning Unit 2) Vacuum12

Canadian Department of Communications Compliance Statement: This Class A digital apparatus complies with Canadian ICES-003.Avis de conformite aux norm

Chapter 4 General Cleaning80 7. Vacuum the fuser unit.8. Vacuum the lamp housing filter on the end of the fuser unit.Legend: 1) Fuser Unit 2) Vacuum21

Vacuuming81CAUTIONThe transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 9 and 10 damages the drum.9

Chapter 4 General Cleaning82 12. Vacuum the toner, paper dust, etc. Be sure to clean under the transport unit as well.Legend: 1) Transport Surface 2)

Vacuuming8315. Push the transport unit into the printer while holding down the green lever. Raise the green lever to the right to raise the transport

Chapter 4 General Cleaning84 16. Vacuum the toner, paper dust, etc. in the tractor area.Legend: 1) Tractor 2) Vacuum 3) Paper Guide321

Cleaning The Chargers85Cleaning The Chargers1. Turn the power switch OFF.2. Open the printer upper doors. (See page 42.)Main ChargerCAUTIONHandle the

Chapter 4 General Cleaning86 5. Using the brush cleaner (listed on page 68), clean the exposed side of the charger grid and the body of the main charg

Cleaning The Chargers876. Position the main charger with the charger grid up and the front end of the charger toward you, as shown in the following fi

Chapter 4 General Cleaning88 7. Using the brush cleaner, clean both sides of the charger grid.Legend: 1) Brush Cleaner 2) Charger Grid8. Using the wir

Cleaning The Chargers899. Install the charger grid.10. Return the main charger to its original position. Fasten the main charger screw to secure it.Pr

Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom B

Chapter 4 General Cleaning90 14. Using the brush cleaner and the wire cleaner (listed on page 68), remove the dust and dirt on the wires. The precharg

Cleaning The Fuser Unit Cover Glass913. Open the waste toner recovery unit.CAUTIONThe transfer charger must be in the down position to avoid scratchin

Chapter 4 General Cleaning92 6. Loosen the thumbscrews (2) on the right and left fuser unit holding plates. Legend: 1) Thumbscrew (not visible) 2) Han

Cleaning The Fuser Unit Cover Glass93CAUTIONDo not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps w

Chapter 4 General Cleaning94 12. Remove the two screws that secure the filter housing to the filter, then remove the filter.Legend: 1) Fuser Unit 2) F

Cleaning Unit95Major CleaningDo a major cleaning every 150,000 pages to keep your printer in the best working order.Cleaning Unit1. Turn the power swi

Chapter 4 Major Cleaning96 IMPORTANTTo avoid spilling toner, do not turn the cleaning unit upside down.6. Vacuum the brush on the cleaning unit. Turn

Cleaning Unit97CAUTIONDo not flex the discharge LED, or it may break.7. Remove the discharge LED screw.Legend: 1) Screw 2) Discharge LED8. Remove the

Chapter 4 Major Cleaning98 9. Using a Toraysee cloth (listed on page 68), wipe off the dirt on the discharge LED.Legend: 1) Discharge LED10. Install t

Cleaning The Photoreceptor Drum993. If the drum is only slightly dirty, clean it with ethanol or isopropyl alcohol. Do not use acetone.4. If the drum